ALL RRG GROUP SALES SHOWROOMS & AFTERSALES OPERATIONS ARE NOW OPEN.

FOR ALL THE LATEST UPDATES - SEE BELOW.

Wednesday 22nd July 2020

IMPORTANT CUSTOMER NOTICE

FROM FRIDAY 24TH JULY CUSTOMERS WILL BE REQUIRED TO WEAR A FACE COVERING WHEN ENTERING RRG GROUP SALES AND SERVICE LOCATIONS

Following the Government’s announcement on 10th July and subsequent updating of Government guidance on Friday 17th July, The RRG Group have taken the following steps in relation to the wearing of face coverings.

Under the latest Government guidelines, car dealerships fall within the category of ‘Shops and Branches’ and therefore it is mandatory for customers to wear a face covering upon entering RRG Group locations from Friday 24th July .

This ruling only applies to customers and does not include our staff members on site.

The wearing of a face covering for all customers attending an RRG Group location is mandatory. Please ensure you have a face covering in place prior to arrival as in the interest of our colleagues and customer safety those customers arriving at the site without a face covering may be turned away.

It is important to note that some customers may be exempt from wearing a face covering. The conditions under which this may apply are listed below;

  • young children under the age of 11
  • not being able to put on wear or remove a face covering because of a physical or mental illness or impairment, or disability
  • if putting on, wearing or removing a face covering will cause them severe distress
  • if they are travelling with or providing assistance to someone who relies on lip reading to communicate
  • to avoid harm or injury, or the risk of harm or injury, to themselves or others
  • to avoid injury, or to escape a risk of harm, and they do not have a face covering with them
  • to eat or drink, but only if they need to
  • to take medication
  • if a police officer or other official requests they remove the face covering
Wearing a Face covering in RRG Group locations is mandatory from 24th July 2020

In line with the guidance from the government which states; “Shops and supermarkets will be expected to encourage compliance with the law (as they would do more generally) and can refuse entry. If necessary, the police have the powers to enforce these measures, including through issuing a fine of £100 (halving to £50 if paid within 14 days)”.

For further information and the latest government guidelines and advice see > https://www.gov.uk/coronavirus


Monday 1st June 2020

Dear Customer,

RRG Group are delighted to have re-opened our showrooms on Monday 1st June 2020.

Our approach to this re-opening remains cautious and we have paid attention to all areas of our business to put several measures in place to ensure our principle remains “keeping both our staff and our customers safe”.

Our workshops and parts departments have been open since mid-May and this has enabled us to refine our safety precautions in preparation for our showroom openings.

Some of the measures now in place include:

  • Social distancing signage and floor markings
  • Dedicated customer hand sanitiser stations.
  • Appropriate C.A.S.E (Customer Assurance Sanitisation Equipment)
  • Vehicle sanitisation processes
  • Safe test drive procedures

We do ask that when you visit our centres, you carefully follow our guidance and feedback any areas of improvement to our teams.

In the interest of all our customers safety, we strongly recommend that you make an appointment prior to visiting any of our centres.

Our showrooms and workshops have now returned to their normal opening hours (Further details of your nearest RRG centre opening hours and appointment booking can be found here)

Outside of these hours and for customers not wishing to visit our centres, we are able to offer alternative ways to arrange your service or purchase your next vehicle either through an on-line sale or through telephone appointments.

  • Reserve your used vehicle for only £99.
  • Home delivery and test drive.
  • Video or telephone sales appointments.
  • Online and telephone service bookings.
  • Order and collect parts service.

We would like to reassure all our customers that we have taken all areas of our business into consideration and we are confident that your visit to us is now as safe as reasonably possible.

We would appreciate your help in preventing any potential spread of the Coronavirus, by not visiting our dealerships if you or anyone in your household has a high temperature or a continuous cough – even if it’s mild.

We will continue to adapt our safety measures and follow all government guidelines in this area, and we look forward to providing you with a safe and warm welcome soon.

Yours Faithfully


Arran Bangham

Vice Chairman, RRG Group Ltd



Parts - Order and Collect service - NOW OPEN.

You can now order parts from us online and pay via bank transfer or when you collect at any RRG centre.Parts order and collect

Worried about your MOT?

There's some good news for drivers in the UK. Drivers are to receive a six-month extension to annual tests of a car's roadworthiness.

Transport Secretary Grant Shapps says MOTs due for renewal from 30 March - 31 July will be extended for half a year due to the coronavirus outbreak.

There’s separate guidance about what to do if your MOT due date is up to and including 29 March 2020.

Read more about the Government Guidance here

Need to contact your manufacturer or Finance company?

If you have a concern or query regarding your vehicle you may want to contact the vehicle manufacturer or finance company.

We have put together a list of contact information that you may find useful.

Find manufacturer contact information here