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Whether you’ve got a question or some helpful feedback, we’re all ears and would welcome your comments. If you do have a question, we will endeavor to get back to you as soon as possible
ALL RRG GROUP SHOWROOMS ARE FULLY OPEN FOR SALES AND AFTERSALES.
IMPORTANT CUSTOMER NOTICE
From Tuesday 30th November 2021, in line with the Government rule changes, it is mandatory for all customers and visitors to wear a face covering on our premises.
Should you not have any, please ask a member of staff who may be able to provide you with a mask.
The safety of our customers, suppliers and colleagues is paramount and we ask you to please follow our well established COVID-19 guidelines and protocols.
Your co-operation in this matter is greatly appreciated.
Sales
Our showrooms and external used car displays are now back open to the public. However, we will continue to offer our customers the opportunity to view and reserve cars online for only £99 and purchase a car remotely. Our sales teams continue to be fully operational from the dealerships to assist you in every way.
We have continued to work hard to ensure that our showrooms are as safe as possible, with social distancing measures in place, appropriate sanitisation stations and mandatory face coverings required for both staff and customers. Protective screens are in use at all our consultation areas and staff are fully aware of the required procedures to avoid the risk of transmission of coronavirus.
The showrooms are now open so we will now be able to offer appointments and test drives from our facilities. We will, however, continue to offer personalised videos for any vehicle that you are interested in purchasing and will still be able to offer individual video appointments and home test drives. Whichever way you would like to transact we will accommodate.
We will continue to offer home delivery for those customers who would prefer that option as well as vehicle handover from our showroom facilities. This handover, whether at home or the dealership, will be done in a fully compliant and safe manner.
Service, Repair and MOT
Our service departments have continued to operate as normal throughout the latest lockdown.
All our facilities are set-up in a socially distanced manner and we operate with an appointment only system. Protective screens are in use at all our service desks and staff are fully aware of the required procedures to avoid the risk of transmission.
You Click & We Deliver
Our online sales platform remains live and will continue to provide customers with the ability to reserve a used car, purchase a vehicle outright or apply for finance – all fully online. We are also able to deliver your vehicle safely to your home.
It has been a challenging time for everybody. At RRG we will ensure that we do everything we can to keep our customers mobile, and we thank you for your continued support.
We look forward to welcoming you back into our showrooms.
Keep well and keep safe
Kind regards
Arran Bangham
Vice Chairman, RRG Group Ltd
Parts - Order and Collect service - NOW OPEN.
You can now order parts from us online and pay via bank transfer or when you collect at any RRG centre.
Worried about your MOT?
Our service departments will continue to operate as normal. We have adapted our facilities over the past few months to provide a safe environment for our customers and staff.
Need to contact your manufacturer or Finance company?
If you have a concern or query regarding your vehicle you may want to contact the vehicle manufacturer or finance company.
We have put together a list of contact information that you may find useful.