FROM TUESDAY 5TH JANAUARY 2021

ALL RRG GROUP SHOWROOMS WILL BE CLOSED BUT WE ARE AVAILABLE FOR ONLINE AND TELEPHONE SALES AND VIDEO APPOINTMENTS.

OUR WORKSHOPS / AFTERSALES FACILITIES WILL REMAIN OPEN.



IMPORTANT CUSTOMER NOTICE


Further to the Government’s announcement on Monday 4th January regarding the latest national lockdown, our approach will be to keep our customers safe whilst providing the services that our customers need.

Service, Repair and MOT

Our service departments will continue to operate as normal. We have adapted our facilities over the past few months to provide a safe environment for our customers and staff.

All our facilities are set-up in a socially distanced manner and we operate with an appointment only system. Protective screens are in use at all our service desks and staff are fully aware of the required procedures to avoid the risk of transmission.

In order to keep our customers on the road, we will keep our service, repair and MOT facilities fully open at all sites.

Sales

Our showrooms and external used car displays will not be open to the public. However, we will continue to offer our customers the opportunity to view and reserve cars online for only £99 and purchase a car remotely. Our sales teams will continue to be fully operational from the dealerships to assist you in every way.

All RRG sales executives will remain able to communicate with customers via all the normal methods and are able to send personalised videos of any vehicle and make individual video appointments with customers. We are also able to arrange the part exchange of your old vehicle subject to the submission of vehicle images and / or our inspection of your vehicle.

We will have a dedicated external handover area so that you can collect your vehicle safely, once purchased, or you can arrange collection any time over the next four weeks. We will also be operating home delivery for those customers who would prefer that option. This handover, whether at home or the dealership, will be done in a fully compliant and safe manner.

Click & Delivery / Online Sales

Our online sales platform remains live and will continue to provide customers with the ability to reserve a used car, purchase a vehicle outright or apply for finance – all fully online. We are also able to deliver your vehicle safely to your home. Our Digital Retailing Team will be available to assist with any purchase.

It is a challenging time for everybody. At RRG we will ensure that we do everything we can to keep our customers mobile, and we thank you for your continued support.

We look forward to welcoming you soon.

Keep well and keep safe

Kind regards

Arran Bangham

Vice Chairman, RRG Group Ltd


Parts - Order and Collect service - NOW OPEN.

You can now order parts from us online and pay via bank transfer or when you collect at any RRG centre.

Parts order and collect

Worried about your MOT?

Our service departments will continue to operate as normal. We have adapted our facilities over the past few months to provide a safe environment for our customers and staff.

Find out more

Need to contact your manufacturer or Finance company?

If you have a concern or query regarding your vehicle you may want to contact the vehicle manufacturer or finance company.

We have put together a list of contact information that you may find useful.

Find manufacturer contact information here