Advice and Support Understanding your options Every consumer is unique. That's why we go above and beyond to ensure you not only find the ideal vehicle for you but also enjoy the peace of mind that comes with choosing the right payment method to suit your situation

Unbiased support throughout your finance journey and beyond​

Financial circumstances can change, but you can count on the organisations below to help you find a way forward

Help and guidance sources

The sites below can help with information on what support is available to you:

MoneyHelper Free impartial information and tools on how you can manage your money.
Strapline Expert advice and fee free debt management, helping you tackle your debts.
National Debtline Free help and advice on dealing with debt.
Government Support The Government site has advice and support.
Turn2us Helpful benefits calculator will help you understand what you may be entitled to.
Citizens Advice Free, confidential and impartial advice on money and debt, work, benefits, and more.

FAQs

What if I am struggling to pay?

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You might be able to get your payments reduced or paused. Contact the lender (the company who you applied for finance with) and they can confirm what support options are available to you. They should also give you the time needed to consider your options and enlist further guidance.

Who can I talk to if I need advice?

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The organisations linked above can help you if you need free and confidential advice with regards to managing your finances. Additionally, we can help direct you and help with any questions you may have.