Whether you’ve got a question or some helpful feedback, we’re all ears and would welcome your comments. If you do have a question, we will endeavor to get back to you as soon as possible
Due to the Coronavirus situation, you may need to make direct contact with our partners.
Listed below are contact details for our franchise manufacturers
and other partners who may be able to assist you.
Toyota contact numbers
Toyota Roadside Assistance
Membership enquiries and renewals 0344 701 6201 or emailroadsideassistance@toyota.co.uk
Toyota Roadside Assistance 0800 246 824 or 01737 500 021
Toyota Finance
General Enquiries 0370 850 5533 or email customerexperience@uk.toyota-fs.com
If you are experiencing difficulty making payments on your Toyota finance agreement call
0370 243 0804 or email customeroutcomes@uk.toyota-fs.com
If you have any queries regarding Payment Protection Insurance (PPI) please email us
Toyota Insurance Products
GAP Insurance 01454 270200
SMART Cover 0800 012 1830
Toyota Motor Insurance 0345 0400 450 or email customerservice@toyotamotorinsurance.co.uk
Toyota Motor Insurance claims 0344 243 8904
Toyota Extended Warranty
Toyota Extended Warranty enquiries and renewals 0330 100 3312 or email motor.admin@thewarrantygroup.com
Lexus contact numbers
Financial Services please email customerexperience@uk.lexus-fs.com
Financial Payment difficulties please email customeroutcomes@uk.lexus-fs.com
Payment Protection Insurance please email ppi.queries@lexus-fs.com
Motor Insurance customer service and claims please email enquiries@lexus-insurance-quote.co.uk
Motor Insurance Sales and Renewals please email enquiries@lexus-insurance-quote.co.uk
Roadside Assistance please email lexusroadsideassistance@thewarrantygroup.com
Extended Warranty please email motor.admin@thewarrantygroup.com
Peugeot contact numbers
Peugeot Finance (PSA) please visit https://www.psa-finance.co.uk/contact-us
Peugeot Warranty please call 0844 573 8050
Peugeot Accident Assistance please call 0800 197 2045
ŠKODA contact details
To contact Skoda Financial Services, please click here
Customer Services Centre 03330 037 504
Volkswagen Group Roadside Assistance 0800 526 625
ŠKODA Financial Services 0370 333 4449
ŠKODA warranty please call 0333 043 3782
Kia contact numbers
Kia Customer Services please call Phone 0333 202 2990
Other General enquiries please call 0800 294 0417
Kia Finance please call 0800 085 1925 or email customerservices@kiafinance.co.uk
Roadside Assistance (provided by the RAC) please call 0330159 0418 or visit www.rac.co.uk/kia
Mazda contact numbers
Customer Relations Team please call 03457 484848 or email mmukassistance@mazdaeur.com
Mazda Accident Aftercare programme “Call Mazda First” on 0800 015 0367
Mazda Warranty Services please call 0800 777 182 or visit www.mazdaextended.co.uk
Nissan contact numbers
Nissan Customer Services 0330 123 1231
Motability Customer Service 0800 731 9633 or email: motability@nissan.co.uk
Nissan Breakdown Assistance 0330 123 1231
Nissan Finance (RCI) 0333 009 0231 or email customerservices@rcibanque.com
Nissan has temporarily introduced free Nissan Roadside Assistance for all key workers
regardless of vehicle age or warranty coverage
Service Plans
Service plan customers can contact Emac on 01270 507 466
Santander Finance Contact numbers
Santander Consumer Finance please call 0800 085 1759 or email customerservices@santanderconsumer.co.uk
Insurance Claims
MAPFRE Gap Claims please call 0330 400 1655 or visit https://claims.mapfre.co.uk/claim
SMART claims please call 0800 077 8713 or visit HTTPS://SMARTINSURANCE.COM/MAKE-A-CLAIM/
Tyre and Alloy claims please call 01454 642327 or visit https://claims.mapfre.co.uk/claim