Due to the Coronavirus situation, you may need to make direct contact with our partners.

Listed below are contact details for our franchise manufacturers
and other partners who may be able to assist you.

Toyota contact numbers

Toyota Roadside Assistance

Membership enquiries and renewals 0344 701 6201 or emailroadsideassistance@toyota.co.uk

Toyota Roadside Assistance 0800 246 824 or 01737 500 021


Toyota Finance

General Enquiries 0370 850 5533 or email customerexperience@uk.toyota-fs.com

If you are experiencing difficulty making payments on your Toyota finance agreement call

0370 243 0804 or email customeroutcomes@uk.toyota-fs.com

If you have any queries regarding Payment Protection Insurance (PPI) please email us

ppi.queries@toyota-fs.com


Toyota Insurance Products

GAP Insurance 01454 270200

SMART Cover 0800 012 1830

Toyota Motor Insurance 0345 0400 450 or email customerservice@toyotamotorinsurance.co.uk

Toyota Motor Insurance claims 0344 243 8904


Toyota Extended Warranty

Toyota Extended Warranty enquiries and renewals 0330 100 3312 or email motor.admin@thewarrantygroup.com



Lexus contact numbers

Financial Services please email customerexperience@uk.lexus-fs.com

Financial Payment difficulties please email customeroutcomes@uk.lexus-fs.com

Payment Protection Insurance please email ppi.queries@lexus-fs.com

Motor Insurance customer service and claims please email enquiries@lexus-insurance-quote.co.uk

Motor Insurance Sales and Renewals please email enquiries@lexus-insurance-quote.co.uk

Roadside Assistance please email lexusroadsideassistance@thewarrantygroup.com

Extended Warranty please email motor.admin@thewarrantygroup.com



Peugeot contact numbers

Peugeot Finance (PSA) please visit https://www.psa-finance.co.uk/contact-us

Peugeot Warranty please call 0844 573 8050

Peugeot Accident Assistance please call 0800 197 2045



ŠKODA contact details

To contact Skoda Financial Services, please click here

Customer Services Centre 03330 037 504

Volkswagen Group Roadside Assistance 0800 526 625

ŠKODA Financial Services 0370 333 4449

ŠKODA warranty please call 0333 043 3782



Kia contact numbers

Kia Customer Services please call Phone 0333 202 2990

Other General enquiries please call 0800 294 0417

Kia Finance please call 0800 085 1925 or email customerservices@kiafinance.co.uk

Roadside Assistance (provided by the RAC) please call 0330159 0418 or visit www.rac.co.uk/kia



Mazda contact numbers

Customer Relations Team please call 03457 484848 or email mmukassistance@mazdaeur.com

Mazda Accident Aftercare programme “Call Mazda First” on 0800 015 0367

Mazda Warranty Services please call 0800 777 182 or visit www.mazdaextended.co.uk



Nissan contact numbers

Nissan Customer Services 0330 123 1231

Motability Customer Service 0800 731 9633 or email: motability@nissan.co.uk

Nissan Breakdown Assistance 0330 123 1231

Nissan Finance (RCI) 0333 009 0231 or email customerservices@rcibanque.com

Nissan has temporarily introduced free Nissan Roadside Assistance for all key workers regardless of vehicle age or warranty coverage



Service Plans

Service plan customers can contact Emac on 01270 507 466



Santander Finance Contact numbers

Santander Consumer Finance please call 0800 085 1759 or email customerservices@santanderconsumer.co.uk




Insurance Claims

MAPFRE Gap Claims please call 0330 400 1655 or visit https://claims.mapfre.co.uk/claim

SMART claims please call 0800 077 8713 or visit HTTPS://SMARTINSURANCE.COM/MAKE-A-CLAIM/

Tyre and Alloy claims please call 01454 642327 or visit https://claims.mapfre.co.uk/claim