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Whether you’ve got a question or some helpful feedback, we’re all ears and would welcome your comments. If you do have a question, we will endeavor to get back to you as soon as possible
At Lexus we take great pride in the quality and reliability of our vehicles. This confidence allows us to offer up to a 10 year warranty on every new and used car.
You could receive up to 10 years warranty up until your vehicle is 10 years old or has reached 100k miles. This additional warranty is made up of the 3 years manufacturer warranty plus 7 years’ service activated warranty*) giving you a chance to relax in the knowledge that you and your vehicle are in safe hands. *Terms and Conditions apply.
At Lexus, we strive to create the finest customer experience and this extends to servicing your car. When you choose Lexus to service your vehicle, we’ll reward your loyalty. Once your service is due, all you need to do is bring your Lexus in for a service. The Lexus warranty is a 12 month service activated warranty available on vehicles after expiry of the original manufacturer’s warranty up to 10 years old / 100,000 miles when serviced at an official Lexus Centre.
All Lexus models where the standard manufacturer warranty has come to an end are automatically eligible for a Lexus service activated warranty provided, they meet the following criteria.
Lexus service activated warranty criteria
Terms and conditions apply see below.
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The Lexus service activated warranty is valid for 12 months or 10,000 miles, whichever comes first and will be applied from the date of your completed service. For more information, please visit our frequently asked questions.
What is a Lexus Warranty?
To give you full peace of mind, we have introduced a Lexus service activated warranty, meaning every Lexus once the standard 3 year/60,000 manufacturer warranty has expired, for an additional 7 years every time you service your vehicle with us, you are eligible to receive an additional 12-month service activated warranty*, up until your vehicle is 10 years old, or has driven 100,000 miles. *T&Cs apply
If I change Centre, how can I prove there is an active warranty on the vehicle to another Centre?
In order to understand if a vehicle is covered by a Lexus Warranty, the Centre will check the Central Warranty System (CWS) where the active contract will be shown against the vehicle's VIN.
If I purchase a new vehicle, when does the vehicle become eligible for the Lexus service activated warranty?
When purchasing a new car, your vehicle is covered by a 3 year / 60,000 manufacturer's warranty. The vehicle will become eligible for an additional7 years activated additional warranty*, up until the vehicle is 10 years old, or has driven 100,000 miles.
If I purchase a used car, when does the vehicle become eligible for the Lexus service activated Warranty?
If you purchase a used car, your vehicle is covered by a 1 year manufacturer's warranty. The vehicle will become eligible for the Lexus service activated warranty when a full or interim service is completed (approximately 12 months later).
What happens to the Hybrid Health Check and Hybrid component and battery cover?
For hybrid vehicles, the service will include a Hybrid Health Check to extend the hybrid component and battery warranty cover. If the vehicle is eligible for the hybrid components and battery cover will be included in the same Lexus Warranty contract until 10 years or 100,000 miles, whichever is soonest. You can then independently extend the hybrid component and battery warranty cover for up to 15 years and unlimited mileage by having a Hybrid Health Check.
What if the car has missed previous services?
If the vehicle has never been serviced at a Lexus Centre or has missed a scheduled service, you can still benefit from a Lexus service activated warranty, so long as the 3 year / 60,000 mile (whichever comes first) manufacturer warranty has expired and the vehicle is less than 10 years old or has driven less than 100,000 miles.
Will the warranty be transferable from owner to owner?
Yes, this is a key benefit. If you wish to sell your vehicle, the next owner will inherit the benefits of an extended warranty and will be able to extend this further by maintaining the vehicle with an official Lexus Centre.