1 The Financial Conduct Authority (FCA)
The FCA is the independent watchdog that regulates financial services. Use this information to decide if our services are right for you.
2 Whose products do we offer?
We only offer products from a single insurer for Guaranteed Asset Protection and smart insurance
3 Which service will we provide you with?
We will advise and make a recommendation for you after we have assessed your needs for Guaranteed Asset Protection, smart insurance
4 What will you have to pay us for our services?
You will receive a quotation which will tell you about any other fees relating to any particular insurance policy.
5 Who regulates us?
RRG Group Limited is an appointed representative of Tobell Insurance Services Limited, 33 Creechurch Lane, London EC3A 5EB is authorised and regulated by the Financial Conduct Authority. Tobell Insurance Services Limited’s FCA Number is 309576.
Tobell Insurance Services Limited permitted business is arranging general insurance contracts.
You can Check this on the FCA’s Register by visiting the FCA’s website www.fca.org.uk/register or by contacting the FCA on 0800 111 6768.
6 What to do if you have a complaint
If you wish to register a complaint, please contact us:
Jonathan Davis, Tobell Insurance Services Limited, Unit 11, Atlas Works, Foundry Lane, Earls Colne, Colchester, Essex, CO6 2TE
Telephone 01787 221909
If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service
7 Are we covered by the Financial Services Compensation Scheme (FSCS)?
For insured products only; We are covered by the FSCS. You may be entitled to compensation from the scheme if we cannot meet our obligations. This depends on the type of business and the circumstances of the claim.
Insurance advising and arranging is covered for 90% of the claim, without any upper limit.
Further information about compensation scheme arrangements is available from the FSCS
8 Consumer Credit Disclosure
We can introduce you to a limited number of lenders and finance products to assist with your purchase, who may pay us for introducing you to them.