Whether you’ve got a question or some helpful feedback, we’re all ears and would welcome your comments. If you do have a question, we will endeavor to get back to you as soon as possible

29 October 2026
The exceptional standards of service Lexus provides to its used car customers have been recognised in the What Car? Used Car Awards.
Mark Pearson, What Car? Used Cars Editor, said:“Our judges looked for a scheme that covers older cars, offers strong EV and hybrid cover, includes a full mechanical check, and provides good breakdown cover. The Lexus Select scheme won (jointly with sister brand Toyota’s Approved Used scheme) primarily because it offers its potential 10-year warranty and is open to all used Lexus, whether bought from a dealer or even serviced in the past by Lexus.”
The Lexus Select programme offers Lexus-approved pre-owned cars that meet the manufacturer’s comprehensive quality criteria. All vehicles are inspected by Lexus technicians and are required to pass a rigorous 150-point quality and safety appraisal, including Hybrid Health, mechanical and engine/battery condition checks.
They are also sold with 12 months’ full roadside assistance cover* that includes breakdown and recovery services at home or on the road. All vehicles are also sold with a safety kit in the boot.
The Lexus Select Warranty is included every time a vehicle completes a qualifying service at an approved Lexus centre, until the vehicle reaches 10 years of age or 100,000 miles driven*.
Lexus further provides complementary 24/7 accident care to support customers in the event of an accident and also offers a 30-day/1,000-mile exchange policy* (whichever occurs first) by which customers can exchange any vehicle purchased from a Lexus centre with Lexus Select Approved Pre-owned status for another at the same centre.
Lexus and Toyota received the same honour in 2025, for their unmatched used vehicle warranty programmes.
*Terms and conditions apply
Whether you’ve got a question or some helpful feedback, we’re all ears and would welcome your comments. If you do have a question, we will endeavor to get back to you as soon as possible
RRG Group Limited is registered in England No: 1053351. Registered at: 173 Cross Lane, Salford, M5 4AP. VAT Registration No: 498095195.
RRG Group Limited is authorized and regulated by the Financial Conduct Authority (Ref No 668548) for consumer credit purposes. RRG Group Limited, 173 Cross Lane, Salford, Lancashire, M5 4AP is also an appointed representative of Ingeni Services Group Limited, Unit 11, Atlas Works, Foundry Lane, Earls Colne, Colchester CO6 2TE which is authorized and regulated by the Financial Conduct Authority. Ingeni Services Group Limited’s FCA Number is 747381. Ingeni Services Group Limited permitted business is to act as an agent on behalf of the insurer for insurance distribution activities and the broking of consumer hire agreements. We offer a range of vehicle finance facilities through a panel of carefully selected third-party lenders. We do not provide customers with independent finance advice and will not offer facilities from lenders outside of this panel. RRG Group Limited is a broker for finance and not a lender. The lenders that we use are given first right of refusal. This is because these lenders will pay us a commission for introducing you to them. Commission may be calculated based on either a fixed amount relating to the vehicle you are purchasing, a percentage of the amount of finance you are borrowing, or a combination of both. We may also get paid an additional fixed commission if you are a returning customer. Different finance lenders may pay different commissions for such introductions. Such payments will not affect the amount you pay under any finance agreement, all of which are set by the lender. We will inform you of the amount of commission that we will earn in good time. We will require your consent for us to receive this commission. Our approach is to introduce you to a lender on our panel who will offer you the best package taking into account eligibility, product suitability, as well as interest rates and other factors. Our aim is to secure the best deal that you are eligible for. You do not have to take our finance as it is available through other distributors. You can arrange funding for your vehicle elsewhere and it may be cheaper. Finance is subject to status, terms and conditions.

