Whether you’ve got a question or some helpful feedback, we’re all ears and would welcome your comments. If you do have a question, we will endeavor to get back to you as soon as possible
It is really important to make sure your Kia is serviced according to the manufacturers’ service schedule. We built your Kia, so of course we feel we are best placed to keep it running to the highest standard you expect. We strongly recommend using one of our Kia dealers, who will carry out all of the necessary service and maintenance for your Kia with one of our trained technicians. You can be assured that our dealers and technicians will only use Kia Genuine Parts while carrying out any service or maintenance requirements. Servicing at a Kia dealer will not only safeguard your vehicle’s performance, but will also enhance the resale value of your vehicle by having a full Kia service history.
You can find your service intervals in your Warranty Information and Service Record booklet provided with your Kia or you can download the Kia Service Intervals PDF.
In order to maintain the performance of your Kia we suggest regularly checking the following between your scheduled service intervals:
You can find more information and advice in your Kia owner’s manual. To help you with the maintenance of your Kia, participating Kia dealers offer a complimentary Vehicle Health Check by one of our trained technicians. For more information and to make a booking please contact your Kia dealer.
Kia Care is our service plan package, designed to give you great value and keep your vehicle in top condition. Whatever Kia you have, we have a Kia Care fixed-price service package tailored to suit the age and mileage of your car – making life easier for you and keeping running costs down.
When your Kia reaches 3 years from the date of first registration in Great Britain, it is a legal requirement to undertake an annual MOT Test. An MOT Test can be carried out one month (-1 Day) prior to your current MOT’s expiry date. To find out how to check your MOT expiry date, see here.
Kia Care Service plans can include future MOT tests at a cost of £35 each (Max 5). To find out more information on Kia Care Service Plans see here.
If you would like to keep track of your MOT due date, why not download the MYKIA app. Click here to download.
Your appointment suits your schedule.
A friendly welcome when entering our service area.
We listen to what you have to say and take the time to discuss the repair options.
Before starting any service work on your Kia, we’ll review the repair details with you and ask for a signature to make sure you’re happy.
Our pricing policy is transparent.
Your service will be performed on time and with accuracy.
We’ll keep you informed regarding repair progress and any changes in timing.
After servicing, the repair is crosschecked and quality controlled to ensure that all work has been completed.
When you arrive to pick up your Kia, we’ll explain the repair details and answer any questions you may have.
Don’t be surprised if you receive a call from us a few days after picking up your vehicle. Your feedback contributes to our commitment to continuous service improvement.
We are here to help make sure your Kia is running smoothly. That’s why our service plan packages are tailored to suit the age and mileage of your car. So it's easy for you to get Kia Genuine Parts and reduce your running costs. Other benefits include:
Benefits of our service plans:
- Great value for money
- Fixed cost and inflation proof servicing
- A full Kia service history - boosting resale value
- Packages are transferred to the new owner if you sell your car
- Kia Trained Technicians only use Kia Genuine parts.