Useful Honda Contacts

Useful Honda Contacts

We have provided the following manufacturer contact information in case you need to make direct contact with our partners at any time.

Please note that from 1st April 2026 our Customer Support and Collections & Recoveries teams will be available by phone Monday to Friday from 09:00 to 17:00.

CUSTOMER SUPPORT

Please contact Customer Support to discuss:

  • Requesting a settlement figure
  • Updating address and contact details
  • Changing payment dates
  • General Queries

Tel: 0345 128 8908

Email: hfe.customerservice@honda-eu.com

Opening Hours:

Monday to Friday from 09:00 to 17:00 (closed bank holidays)

COMPLAINTS

If you have a complaint, please contact us on:

Tel: 0345 128 8908

Email: hfe.customerservice@honda-eu.com

Post:
Honda Financial Services Plc
Cain Road
Bracknell
RG12 1HL

Our complaints procedure can be found here for further information and timelines. In the event you are not responded to within the regulatory timelines or remain unsatisfied, you can ask the Financial Ombudsman Service to review your complaint.

The Financial Ombudsman Service can be contacted at Exchange Tower, London, E14 9SR or by telephone at 08000 234 567 or at www.financial-ombudsman.org.uk.

FINANCIAL DIFFICULTIES

Honda Financial Services are keen to provide support to customers who are experiencing financial difficulties. If you are struggling with your finances, please contact Customer Support on:

Tel: 0345 128 8909

Email: hfe.customerservice@honda-eu.com

Opening Hours:

Monday to Friday from 09:00 to 17:00 (closed bank holidays)

Free and impartial advice is available to you from the following organisations: