Trainee Service advisor - SKODA Bolton

An excellent opportunity has arisen for a Trainee Service Advisor to join our RRG SKODA Bolton dealership.

Working within a small team and reporting to the Aftersales Manager, the successful candidate will have key responsibilities for the:

  • Administration/processing for the department
  • Liaising with the team and customers
  • Meet and Greet customers, answering the telephone in a professional manner
  • Making outbound calls to customers
  • Talk and listens to customers to build rapport and understand their service/repair requirements
  • Use a good understanding of the customer’s needs to guide them towards the product/service that will best meet their needs
  • This is a varied role, with an opportunity to progress with the team.

We are looking for someone who has the following skills:

  • Good time management skills and ability to prioritise
  • Stays calm in a fast paced high volume environment
  • High attention to detail and desire to produce high quality work
  • Logical and thorough in approach
  • Understands the importance of the role to exceptional customer service
  • Great team player, willing to help others
  • Friendly and enthusiastic personality

Remuneration package includes:

  • Competitive annual salary - OTE up to £22,000
  • Contributory Pension scheme
  • 24 days holiday plus Bank Holidays rising to 30 days for long service
  • Initial training and ongoing development
  • Plus other excellent benefits/incentives as expected of a large organisation


Location RRG Skoda Bolton
Working Hours 44
Salary Competitive
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