Contact Centre Advisor

As one of our fantastic contact centre advisors based at our Salford office you will be a vital part of what RRG do.

Not only will you represent RRG Group to our customers and potential customers but you will help us to continue with the fantastic high standard of service we already provide!

You will be based at our head office in Salford where we can offer free parking within walking distance. Don’t drive? We are just minutes away from bus and rail links to all over the Greater Manchester area

As part of the role you will be contacting our customers to gain feedback from their experience with us and you will be also be handling inbound customer queries.

In return for your commitment, time and energy we will give you a competitive salary, full training, a fun and relaxed working environment and an important role in our growing team.

Your Customer Relations Role

What you will be doing….

  • Carrying out outbound service follow up calls
  • Handling inbound queries and requests for information from our customers

What we need from you:

Confident telephone manner

Confident with computers

Team Player

Ability to use initiative to support our customers

Hours of work

37.5 hours per week between 8.00am – 7.00pm Monday to Thursday, 8.00am – 5.30pm Friday and alternate Saturdays between 9.00am – 2.00pm

Salary – £18,000 basic moving to £20,000 after successful completion of 6 month probation period.

Ref: Contact Centre

Location RRG Head Office- Salford Quays
Working Hours 37.5
Salary Competitive
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