The RRG Group are one of the UK’s largest car dealer groups representing 8 automotive brands across 25 locations in the North and have been in business for over 46 years. Our experience and levels of customer care mean that we are able to provide customers with a high quality used car buying experience with a wide selection of choice.
All of our Manufacturer Approved Used Cars come with a minimum 12 month warranty* and due to the nature of our stock, the vast majority of our approved used cars still have comprehensive manufacturer warranties remaining meaning that in the majority of cases you are likely to be covered against the cost of parts and labour for a longer period.
The RRG Group are a well established business in the automotive industry and as such you can be sure that care will have been taken to ensure that your vehicle will have been checked for any mechanical issues by an experienced manufacturer trained and accredited technician.
We represent a number of manufacturers and each use slightly different criteria for their approved used cars. Our staff use the multi-point checklists produced by each brand to identify common wear and tear issues and any areas of damage.
We use a combination of checks to check the history of our approved used cars. Both checking procedures are used to identify if a vehicle has previously been stolen or involved in a serious accident and to ensure that they are not subject to any outstanding financial agreement.
Should you have reasonable cause to not be satisfied with your manufacturer approved used car, you can return it within 30 days (with no more than 500 miles covered since collection/delivery) and exchange it for another of at least equal value exclusive of any accessories. Subject to terms and conditions.
Our approved used cars come with up to 7 days driveaway insurance* so that you can drive away in your new car on your handover date.
We pride ourselves on our Customer Satisfaction and will be happy to help resolve any issues you may have when buying a used car. Your first point of contact in the majority of cases would be the RRG Group centre that you purchased the vehicle from. If this is not convenient staff at any of our other centres will be pleased to help.
If the dealership are unable to resolve your issues to your satisfaction, please contact [email protected]
Our Manufacturer Approved Used Cars come with 12 months roadside assistance.
*Driveaway insurance is subject to status.
12 month warranty only applies to vehicles sold under manufacturer approved used car schemes.
For Manufacturer Approved Used Cars, The RRG Group will exchange the car within the first 30 days. We would refund the difference on a lesser valued car, or you may choose to contribute to a higher valued car than the one you bought. You would be responsible if the car was damaged whilst in your ownership. You would not be charged for mileage up to 500 miles if you sought an exchange. Not applicable to vehicles used for private hire purposes.