Whether you’ve got a question or some helpful feedback, we’re all ears and would welcome your comments. If you do have a question, we will endeavor to get back to you as soon as possible
Where is my nearest RRG centre?
Your nearest Lexus centres within RRG Group are in Stockport and Bolton. RRG Toyota Bradford will be your nominated service centre but we also have other RRG centres throughout the North West. https://www.rrg-group.com/dealerships
If I need to make an insurance claim for Smart repair, Tyre and Alloy or GAP can I still claim?
Yes, you can still claim for this by contacting the numbers below:
MAPFRE Gap Claims please call 0330 400 1655
SMART claims please call 0800 077 8713
Tyre and Alloy claims please call 01454 642327
https://www.rrg-group.com/site/covid-19-useful-contacts
Can I still have my service done by another Lexus centre outside of RRG Group?
Yes you can, however, if you have a service plan with us it will only be valid at any of our RRG centres. We still have Lexus trained technicians at several of our centres and we only use approved parts.
Who can I call if I have an accident?
In the first instance please call our accident repair centre on 01204 361245 and select option 4.
Can I still order a new Lexus?
Yes, our centre in Stockport or Bolton would be delighted to help you select and order you a new vehicle. Simply visit https://www.rrg-group.com/lexus/dealerships/stockport
Or https://www.rrg-group.com/lexus/dealerships/bolton
How can I contact Lexus directly?
You can contact Lexus directly via their customer relations line 0345 129 5484
Can I still buy a used Lexus?
Yes, you can search the entire RRG Group stock at https://www.rrg-group.com/used-cars We also offer “Click and Collect” services and home test drive and delivery services.
Can I still get Lexus parts and accessories?
Yes, we have full access to all genuine Lexus parts for your vehicle.
Can I still trade in my Lexus when I am ready for a change?
Yes, our other Lexus centres can arrange for you to part exchange your vehicle when you are ready to change.
Useful Contact Numbers
Our other Lexus centres are:
Lexus Stockport – 0161 475 3649
Lexus Bolton – 01204 361245
Our other centres in West Yorkshire are:
RRG Toyota Bradford – 01274 032838
RRG Toyota Huddersfield – 01484 467758
RRG Toyota Silsden – 01535 651 946
Lexus UK numbers
Customer relations – 0345 129 5484
Insurance - 0345 040 0451
enquiries@lexus-insurance-quote.co.uk
Financial Services - 0370 850 7788
customerexperience@uk.lexus-fs.com
Roadside assistance - 0800 169 0393