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WORKING IN THE RRG GROUP SUPPORT SERVICES TEAMS

Being a Leader in The RRG Group

The RRG Group Support Services Teams support all our retail and aftersales operations, refining our processes and infrastructure to perform at its best.

Each department requires a different skill set but everyone is working towards the same goal. Learn more about the different functions within our Support Services Teams and see where your expertise would fit best.

HR

Support and Development

Our people are our greatest and most valued asset, they’re vital to the success of our business. The HR team act as our consultative partners. Committed to continuous improvement and employee satisfaction helping to shape and deliver The RRG Group people and development strategy. 

There are a diverse range of roles within the HR Department from supporting our team to ensuring we attract the best talent to the right roles so you may encounter us from the beginning of your RRG Group journey.  Apply with us today. 

Sarah Cooney - RRG Group HR Manager

Accounts

Our Accounts Team are the custodians of the company’s assets and are an essential part of the day-to-day running of the business. Primarily, they work in partnership with the leadership teams to help drive the business forward and deliver all aspects of our internal financial movement.

Starting from accountants team members to market area accountants, there are opportunities to grow and develop continuously with The RRG Group supporting AAT qualification training. We are always supporting our team to better themselves because accounts are such an integral part of our centres’ success.

Marketing

In the Automotive industry, Marketing has evolved hugely over the past few years and The RRG Group is no different. It is all about staying up to date with the latest trends, product updates and campaigns. It’s an exciting and everchanging field that suits an adaptable and conscientious individual with an analytical mind. 

Our Marketing Team maintains an ongoing strategy to stay on top of new initiatives, ahead of the competition and keep in line with the business needs.

Systems

The systems team provide a critical support function to the RRG Group ensuring that ​day to day business operations continue to run smoothly.  Primarily responsible for hardware, software and IT equipment this department also looks after the facilities within the group including plumbing, electrics, security and more.


Contact Centre

Our Contact Centre speak to hundreds of our customers every day, responsible for making sure that vehicles are booked in for their scheduled MOT and services. 

Based in Salford, our Team ensures a seamless process from booking through to visiting the centre, making it as convenient as possible for the customer. Therefore, it is essential that our Contact Centre operatives have strong communication skills and a pleasant telephone manner. As well as being target driven to ensure our workshops remain busy.

RRG Group Careers - Digital Response Team

Digital Response Team

One of the newest departments within The RRG Group, the Digital Response Team speak to our customers every day, responsible for making sure that any enquiries that are generated through digital media channels are responded to efficiently and appropriately.

Based in Salford, the Team ensures a seamless process from initial enquiry through to visiting the centre or completing an online purchase, making it as convenient as possible for the customer. Therefore, it is essential that our Contact Centre operatives have strong communication skills and a pleasant telephone manner.