RRG Macclesfield Toyota scoop ‘Customer’ Award at Toyota’s National awards

Toyota has rewarded its best-performing centres nationwide in its annual BRIT Awards, and RRG Toyota Macclesfield are celebrating taking one of the coveted titles. The ‘Customer’ award recognises that the Centre is officially the Best Centre in the Network for Customer Satisfaction, an incredible achievement for the whole team at the Hibel Road Dealership.

BRIT stands for Best Retailer in Town, reflecting Toyota President Akio Toyoda’s aspiration for retailers to focus on the importance of delivering the best service at a local level and recognises excellence in all areas of work across the retail network.

The award ceremony was held at St Pancras Hotel in London and was hosted by Alexander Armstrong. The Macclesfield team were presented with their award by Paul Van der Burgh, Toyota GB President and Managing Director.

RRG’s Bolton centre was also acknowledged, taking Runner Up in the Finance Retention Award, another accolade that demonstrates the Group’s consistent focus on customer satisfaction and retention.

All 184 Toyota retailers in the UK were eligible for the awards, with the results calculated from cumulative monthly report scores on performance across a wide range of business activities, including new and used vehicle sales, customer relationships, business sales, people development and business reputation and reach.

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