RRG ŠKODA in Rochdale has been crowned our retailer of the year for 2015. The award comes just 12 months after it was named our most improved retailer in 2014, after the business rocketed from 110th out of 130 retailers to 10th on the balanced scorecard.
The good news was revealed to RRG’s staff during a surprise visit from ŠKODA UK’s senior managers, and it’s fair to say it left them feeling over the moon. “Everyone was elated when we got the news,” said Retailer Principal, Paul Arden (right). “I'd targeted to be in the top five this year, so to finish top after just two and a half years with the brand is exceptionally good.
“It's all thanks to the hard work of everyone who works here – I'm really proud of them. We're planning to celebrate in style to thank them and their wives, husbands and partners, who often provide masses of un-seen support.”
Runners-up in the awards were Fred Rees Garages in Haverfordwest, Pembrokeshire, and Winner Garage in Cinderford, Gloucestershire. Staff at Fred Rees also learned about their success during a surprise visit from ŠKODA UK managers, and a presentation ceremony is due to take place at Winner Garage in early March.
Notable category winners this year included West End Garage in Edinburgh, which repeated its success from last year to scoop our marketing award. Howard Abraham staff in Northern Ireland can also feel hugely proud, after their site won the customer satisfaction award for the third year in a row.
“Huge congratulations to all our winners,” said Duncan Movassaghi, ŠKODA UK’s Brand Director. “It's great that we have so many new sites picking up awards for 2015, and with 2016 already off to a great start I have a feeling competition will be tight for the awards we hand out next year.”
The video below shows more from RRG when staff were presented with their awards.
Retailer of the Year awards for 2015First: RRG ŠKODA, Rochdale