Accident Repair Centre
Customer Satisfaction survey
First Name *
Last Name *
Customer Phone Number *
Customer E-mail Address *
Vehicle Registration No. *
Which centre did you use? *
ARC Bolton
ARC Pendlebury
Please provide a ranking for the questions below of 1 - 5, 1 being lowest score, 5 being highest score
Q1:
How satisfied were you with our initial contact?
please select
1
2
3
4
5
Q2:
How satisfied were you with our communication?
please select
1
2
3
4
5
Q3:
How was the quality of repair?
please select
1
2
3
4
5
Q4:
How satisfied were you with the cleanliness of your vehicle upon return?
please select
1
2
3
4
5
Q5:
What is your overall level of satisfaction?
please select
1
2
3
4
5
Q6:
How likely are you to recommend us to friends and family?
please select
1
2
3
4
5
Do you have any other comments that may help us improve our service?