An excellent opportunity has arisen for a Trainee Service Advisor to join our RRG Toyota Bolton dealership.

Working within a small team and reporting to the Aftersales Manager, the successful candidate will have key responsibilities for the:

  • Administration/processing for the department
  • Liaising with the team and customers
  • Meet and Greet customers, answering the telephone in a professional manner
  • Making outbound calls to customers
  • Talk and listens to customers to build rapport and understand their service/repair requirements
  • Use a good understanding of the customer’s needs to guide them towards the product/service that will best meet their needs
  • This is a varied role, with an opportunity to progress with the team.

We are looking for someone who has the following skills:

  • Good time management skills and ability to prioritise
  • Stays calm in a fast paced high volume environment
  • High attention to detail and desire to produce high quality work
  • Logical and thorough in approach
  • Understands the importance of the role to exceptional customer service
  • Great team player, willing to help others
  • Friendly and enthusiastic personality

Remuneration package includes:

Competitive annual salary- OTE upto £20,000

Contributory Pension scheme

24 days holiday plus Bank Holidays

Initial training and ongoing development

Plus other excellent benefits/incentives as expected of a large organisation

Ref: TSA/ RRG Bolton

Location RRG Toyota Bolton
Salary OTE- upto £20,000
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